Privacy Policy

Last updated: June 2, 2026

ecoxizhi (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

• Personal Information: Name, email address, phone number, shipping/billing address, company name (for wholesale).
• Order Information: Products purchased, quantity, payment method, order history.
• Technical Data: IP address, browser type, device information, cookies (for site functionality and analytics).

How We Use Your Information

• Process and fulfill your orders (including wholesale and retail).
• Communicate with you about order status, shipping updates, and customer support.
• Improve our website, products, and services.
• Comply with legal obligations (e.g., tax, customs).

Sharing Your Information

We do not sell or rent your personal data. We may share information with:

• Shipping carriers (to deliver your order).
• Payment processors (to complete transactions – we do not store credit card details).
• Legal authorities if required by law.

Data Security

We implement reasonable technical and organizational measures to protect your data. However, no internet transmission is 100% secure. By using our site, you acknowledge this risk.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us. Wholesale customers may also update their company information directly.

Cookies

Our website uses essential cookies for cart and checkout functionality. You may disable cookies in your browser, but this may affect site performance.

Third‑Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy occasionally. The revised date will be noted at the top. Continued use of the site means you accept the updated policy.

Contact Us

If you have any privacy concerns, please contact us at:
Email: service@ecoxizhi.com
Phone: +86 158 7854 3894